Right of withdrawal
Applies to Memberships purchased via the website gainsbybrains.com.
Version 1.0.0 · 1 September 2026
This page restates clause 8 of the GAINSBYBRAINS Website Membership Terms; in the event of any difference, those terms prevail.
Your 14-day right of withdrawal
If you are a consumer, you have the right to withdraw from your Membership agreement without giving any reason within 14 days from the day the agreement was concluded (the day you completed your purchase).
How to withdraw
Inform us of your decision by an unequivocal statement — for example by email to support@gainsbybrains.com — or use the model withdrawal form below (using the form is not mandatory). Sending your statement before the 14-day period expires is sufficient.
What happens after you withdraw
We will refund all payments received from you without undue delay and no later than 14 days after being informed of your withdrawal, using the same means of payment you used, unless you expressly agree otherwise. No fees are charged for the refund.
The right of withdrawal does not affect, and is in addition to, your normal right to cancel your Membership as described in the Website Membership Terms.
Purchases via the Apple App Store
This page applies to Memberships purchased via our website. If you purchased your subscription via the Apple App Store, billing and refunds are handled exclusively by Apple; you can request a refund via Apple at reportaproblem.apple.com.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the agreement.)
To: GAINSBYBRAINS B.V., Zekeringstraat 17 A, 1014 BM Amsterdam, the Netherlands
Email: support@gainsbybrains.com
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service: GAINSBYBRAINS Membership
- Ordered on: ………………
- Name of consumer(s): ………………
- Address of consumer(s): ………………
- Email address used for the Account: ………………
- Signature of consumer(s) (only if this form is notified on paper): ………………
- Date: ………………
(*) Delete as appropriate.
Questions
Questions about withdrawal or refunds: support@gainsbybrains.com. This page is valid as of 1 September 2026.